Definitions.
In this contract, the following words have particular meanings:
Booking Fee – The amount stipulated as payable for an event.
Company – Paranormal Nights.
Contract – The agreement between the Company and the Customer.
Course - A course associated with either paranormal or spiritual topics for training purposes.
Customer – The person who books an Event or a Course with the Company.
Event - Ghost events which are from time to time organised by the Company.
Parties – The Customer, the Company and ‘Party’ shall mean either one of us.
Services – The provision of a ghost hunting event or course at the booked venue on the date organised.
Venue(s) - The location(s) at which the Event takes place.
1.0 Supply of Services.
1.1 The Company shall endeavour to supply the Services on the booked date.
1.2 The Company shall provide the Services with reasonable care and skill.
1.3 A binding contract between the Company and the Customer will come into being only when the Booking Fee has been paid in full and these terms and conditions are thereby accepted by the Customer by payment of the Booking Fee.
2.0 Booking Fee and Payment
The Customer agrees to pay the Booking Fee in full prior to attending the Event (unless The Company agrees otherwise by correspondence with a recognised representative of the company by either email or writing.
3.0 Cancellations or changes in the number of persons attending an Event.
3.1 If the customer cancels the contract the Company reserves the right to charge for certain unavoidable costs.
3.2 If the Customer wishes to reduce the number of persons attending the Event the Company may not be able to reduce the amount the Company charges.
3.3 Where the Customer cancels the contract at any time up to 14 working days before the date of the Event the Company will refund only 50% of the Booking Fee.
3.4 If the Customer cancels the Event less than 14 working days before the date of the Event the entire Booking Fee will be retained and no refund will be issued.
4.0 Liability and Indemnity.
4.1 Limitation on Company’s liability.
The Company’s liability to compensate the Customer for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount, having regard to such factors as whether the damage was due to a negligent act or omission by the Company. The Company’s liability for death or personal injury is also subject to the limitations set out in clause 4.2 below.
4.2 Limitation and exclusion of liability for personal injury and death.
The Company will compensate the Customer for any loss or damage you may suffer if the Company fails to carry out duties imposed on it by law unless that failure is attributable to:
4.2.1 The Customer’s own fault;
4.2.2 A third party unconnected with the provision of Services under this contract including the owners of the Venues; or
4.2.3 Events which the Company could not have foreseen or forestalled even if it had taken all reasonable care.
5.0 Age Limit.
The minimum age for participants on all our ghost hunt events is 18 years old. The Company reserves the right to remove any Customer from an Event who fails to provide proof of identification if requested to do so by the Company.
6.0 Alcohol and Drugs.
6.1 The Company reserves the right to remove any Customer who arrives under the influence of alcohol, drugs or is suspected of bringing alcoholic drinks or drugs to the Event or Course.
6.2 If the Customer is removed under clause 6.1 the Customer will not be allowed to stay for the duration of the Event and will not be entitled to any refund.
7.0 Restrictions on Customers.
Due to restrictions at the Venues pregnant women are not allowed on any of our Events. This does not apply to Courses run by the Company.
8.0 Smoking and Fire Hazards.
8.1. Due to restrictions at the Venues, smoking is strictly prohibited. The Company will permit smoking only in specified outdoor zones as agreed with the owners of the Venue and the Company will inform you of these during the Event or Course.
8.2 Candles or other potential fire hazards are prohibited from use prior to, during or after the Event or Course. Any Customer found in the possession of potential fire hazards will be removed from the Event.
8.3 Any Customer removed from an Event or Course in accordance with clause 8.2 will not be entitled to any refund for the Event or Course.
9.0 Accommodation.
There are no sleeping facilities at the Venues unless stated on the booking page(s). The Event as advertised will clearly indicate when overnight accommodation is included in the cost.
10.0 Behaviour.
10.1 Disruptive behaviour on the part of the Customer is not tolerated out of fairness to others attending the Event or Course.
10.2 Any Customer found causing harm, injury or damage to any other person, animal, property or effects at the Venues will be removed from the Event or Course.
10.3 Any Customer removed from an Event or Course in accordance with clause 10.2 will not be entitled to any refund for the Event or Course.
11.0 Personal Belongings.
11.1 All luggage, clothing, equipment, vehicles and effects belonging to the Customer are their own responsibility. The Company accepts no responsibility for the safe custody of Customer’s property, or for its loss, damage or theft however caused.
11.2 Property of the Customer referred to in clause 11.1 includes without limit any ghost hunting or other equipment brought to the Event by the Customer.
12.0 Indemnity.
By agreeing to these terms and conditions the Customer agrees to indemnify the Company from and against all liability in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from the Customer’s own neglect or participation in the chosen ghost hunt activity.
13.0 Cancelled, postponed ghost hunt events & courses.
13.1 Whilst the Company endeavours to deliver the Customer the best possible experience, we cannot accept liability for changes due to venue restrictions or unforeseen events that are beyond the Company’s control.
13.2 Where an Event is cancelled in full due to weather conditions or other situations out of the Company’s control, the Company will endeavour to refund Customers the Booking Fee.
13.3 If the Event or Course is moved or re-scheduled, the Company may set refund limitations.
13.4 Any expenses including travel or accommodation incurred due to the cancellation of an Event or Course will not be refunded by the Company.
13.5 Any part of the Event or Course due to take place wholly or partially in the open air / outside could be affected by unsuitable/adverse weather conditions on the date of the Event or Course. In such cases, the Company reserves the right to relocate the Event or Course to an area which is considered more suitable.
13.6 The Company reserves the right to cancel any part of an Event or Course where there are unsuitable/adverse weather conditions and will notify the Customer at the Event.
13.7 The Customer has responsibility to bring suitable clothing to match the weather conditions for the time of the Event.
13.8 The Company will not be liable to the Customer for any changes to the planned Event due to restrictions placed on the Company by the owners of the Venue including without limitation any restrictions on accessing parts of the Venue.
14.0 Our staff and consultants.
14.1 Our consultants are professional consultants however any and all statements made our consultants are the sole opinion of the individual consultant and do not reflect the opinions or policies, stated or otherwise, of the Company.
14.2 No perceived predictions, opinions, information, advice or comments made by our employees, psychics, mediums or clairvoyants should be interpreted as factual or actual. You, the Customer, are responsible for making your own decisions and it is understood that when our employees, psychics, mediums and clairvoyants suggest something to you, it is only an opinion, and should NOT be interpreted as the only course of action.
15.0 Entertainment.
You agree that any and all Services from the Company are for entertainment purposes. Though the Company always endeavours to give the Customer the best experience possible the Company can never guarantee the behaviour of the unknown. The Company cannot make any guarantees about the validity and truth behind your experiences. However, the Company does endeavour to provide an Event or Course which is organised with a scientific outlook and are conducted under controlled conditions.
16.0 Your Acceptance.
All Event or Course bookings made through the Company means your acceptance of our Terms and Conditions in full.
17.0 Force majeure.
17.1 Neither Party shall be liable for any breach of its obligations resulting from causes beyond its reasonable control.
17.2 Each of the parties agrees to give notice immediately to the other upon becoming aware of an event of force majeure such notice to contain details of the circumstances giving rise to it.
18.0 Contracts ( Rights of Third Parties ) Act 1999
For the purposes of the Contracts (Rights of Third Parties) Act 1999 this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.
19.0 Terms.
The terms of this contract cannot be varied in any way by the Parties to this Agreement unless expressly agreed in writing.
20.0 Law and jurisdiction.
This contract shall be governed and construed by the law of England and you and we agree to submit to the jurisdiction of the courts of England and Wales.
